To connect our channel manager with Agoda, kindly follow the below steps.
Step: 1) First of all please log in to the Agoda.com extranet.
Step: 2) Click on Property >> Property Settings >> Property Information >> Optional Settings >> Checkmark/Enable the channel manager mode.
Step: 3) Enable channel manager mode as “eZee Technosys” and Save.
To connect our channel manager with Expedia, kindly follow the below steps.
Step: 1) First of all please log in to the Expedia.com extranet.
Step: 2) Click on Room and Rates >> Connectivity Settings.
Step: 3) Select “eZee Centrix” as a Connectivity Provider.
How to Access:
Please find the below steps for making an item open as complimentary
Screenshot 1: Add menu item as open Item
check mark on Item Name Can be changed, Ask for Change Name, Item Price can be changed and Ask for Change Price. You may refer the below screenshot for the same
Screenshot 2: eZee POS Backoffice >> Click on 3 bullet points >> Option >> Display >> Receipt Settings
Screenshot 3: Restart burrp and Punch open item as complimentary item but open item
Screenshot 4: Add new price for menu item – Punch item so it will ask to enter price
Screenshot 5: Select that item and set as complimentary item from the option
Screenshot 6: When you set complimentary rate, it will set item rate to zero as shown in below screenshot and you need to click on Finish Button and can make receipt
Screenshot 7: Now go to Reports view and open Complimentary report so it will show this item with modified rate into that report
Sales Report, Sales Summary & Daily Sales Report showing Difference.
Example :
Sales Report is showing 1423.49
Sales Summary is showing 1410.67
Daily Sales is showing 1410.67
Why is the difference ?
Answer is below :
Sales Report :
Sales Report : Net Amount(1423.49) = Amount (1324.31)+ Tax (99.18)
Sales Summary Report :
In sales Summary Gross Sales will be 1324.31 and If you will add 1324.31 & 99.18 Tax it will match where by
In Sales Summary Total Sales(1410.67) = (Gross Sales {1324.31} +Tax {99.18}) – Discount {12.82}
Daily Sales:
Calculation in Daily Sales report is as well same as Sales Summary Report
If you will observes the discount in Daily Sales and Sales Summary report is bifurcated and its not came in calculation so it was coming 1410.67
Amount 1423.49 – 12.82 = 1410.67 Means Report are matching.
Any USB port printer can be used which is installed on Windows.
Please take a not that USB port printer is not compatible for Line printer template.
Below are the different points for which we have to set the printer:
Fiscal Receipt
Location:
Burrp -> Setting -> Peripherals -> Receipt Printer – > “Active Receipt Print”.
If “Active Fiscal Printer” ticked System check for the Fiscal type. [Active Receipt Print must activate for fiscal]
To activate Fiscal printer Make sure that OPOS.printer set up is installed on Client Machine. [Available on Download area] in case if OPOS. Printer is not installed it will prompt message when trying to activate fiscal printer.
a) RCH Globe [Integrated for Tanzania.]
Printer communicates on Serial Port.
Driver must install for RCH Printer.
All receipt i.e. Guest check/Room post/City ledger post/settled receipt will print on the Fiscal printer only.
b) Tremol FP Aura [Intgrated for Kenya]
Printer communicates on Serial Port with Baud Rate.
Driver must install for FP Aura Printer.
All receipt i.e. Guest check/Room post/City ledger post/settled receipt will print on the Fiscal printer only.
c) POS E [Integrated for Latvian]
Communicate with FiscalUnit.dll” must available in c:\
Guest Check will print on the Fiscal printer as Non-Fiscalized Receipt.
Settled Receipt will print on Fiscal as Fiscalized Receipt.
On void of Receipt, it will print on the Fiscal printer too. As per setting
X/Z Report can be the print from Setting form of Burrp.
Copy of the last Receipt can be printed
d) FP-2000 100TZ [Intgrated for Tanzania]
Printer communicates on Serial Port with Baud Rate.
Driver must install for FP-2000 100TZ Printer.
Only Settled receipt will be printed on Fiscal i.e. Guest check/Room post/City ledger post will not print on Fiscal printer
e) BOSNIA
Printer communicates with OPOS Fiscal driver and Printer name provided by Printer provider
OPOS Fiscal Driver must installed provided by Printer provider
Only Settled receipt will be printed on Fiscal including Room post/City ledger post
X/Z Report can be printed
f) Metalink SBR [Integrated for Serbia]
Integration will generate XML file on Specified Path.
Rest printer will take care to print file after printing it will automatically remove from the path.
File name format for Receipt is ABC_SRB_Billno.xml
If file generated we can assume it’s working from the eZee side.
AVAILABLE FOR FRONTDESK TOO
g) Metalink MKD [Integrated for Macedonia]
Integration will generate XML file on Specified Path.
Rest printer will take care to print file after printing it will automatically remove from the path.
File name format for Receipt is ABC_MKD_Billno.xml
For void receipt file format is STO_MKD_Billno.xml
If file generated we can assume it’s working from the eZee side.
AVAILABLE FOR FRONTDESK TOO
h) BIXOLON SRP – 350 II [Integrated for Panama]
Printer communicates on Serial Port.
Tfhkaif.dll must available in eZee Application folder
All receipt will print as per Fiscal setting.
X/Z Report can be printed
Void Receipt will be printed as Credit note on Receipt.
Miscellaneous Sales printing on Fiscal printer
Void Misc sales printing as Credit note on Misc Sales
AVAILABLE FOR FRONTDESK TOO.
i) WEBPOS [Integrated for Panama]
Integration will generate XML file on Specified Path.
Rest printer will take care to print file after printing it will automatically remove from the path.
No Charge receipt will not print on Fiscal
For X Report System will generate XML file named XReport.
For Z Report System will generate XML file named ZReport. Z report will only print when all receipt/KOT is Settled
File name format for Receipt is FBillno.xml
File name format for Guest check Receipt is NBillno.xml
If file generated we can assume it’s working from the eZee side.
AVAILABLE FOR FRONTDESK TOO.
j) EFP [Integrated for Tanzania]
Integration will generate Text file on Specified Path. [for live environment path must set as c:\dpool\in]
In case of printer not able to print receipt it will move on c:\dpool\err else it will clear from in folder
Rest printer will take care to print file after printing it will automatically remove from the path.
No Charge/Room post/City ledger posting receipt will not print on Fiscal
File name format for Receipt is Billxxxxx.txt
If file generated we can assume it’s working from the eZee side.
AVAILABLE FOR FRONTDESK TOO.
Fiscal Setting on FrontDesk.
Fiscal printer setting can be done from FrontDesk -> Option [eZee Icon] -> General Setting.
Note:
1.Call Payment done before Checkout will consider as Non-Fiscal Receipt.
2.Fiscal receipt will print on Guest Checkout
3.Void Receipt can be print on Undo-Transaction or undo Checkout.
4.All Folio will be considered as separate Bill [i.e. Split folio] and must print separately on the Fiscal printer.
5) Custom Template
Design for Client with their Pre-defined Stationary or some calculation that needs to be hardcoded
For Custom template it must generate Paper size with Template name.
Steps to define Template
1.Open Devices and Printer -> Select Printer where receipt going to print
2.Click on Printer Server Properly
3.Tick Create Form
4.Add Template name i.e. TEMPLATE_ XX where XX is number defined for Client.
5.Set Size
6.Save Form
How to send notification for the membership card validity which is about to expire.
.
Please refer below GIF Steps.
Pre-requisite:
eZee Burrp Backoffice >> Tools >> Printing Template >> Letter template
Note: Must need to configure email configuration
How to access:
Please refer below screenshots for configuration
Screenshot 1: Active notification from cards
Screenshot 2: List out expired people list
Screenshot 3:
How to configure Rate 2 for selected items only and NOT for all?
Solution :
In eZee Burrp Backoffice >> Select Outlet >> Menu Item Configuration >> Menu Item Rate Operation.
Select Items and set rate 2 and Check Mark Rate 2 for those items and Click on Save Button.
Example,
Lets say For Item Name : Beef Burger, by default you want to use Rate 2 : 2000 when you punch order and for rest of the items you want to use rate 1.
As shown in Screenshot you can set Rate 2 = 2000 for Beef Burger and Check Mark it and save it, this way you can set rate two for all items and check mark for which you want to user Rate 2.
Refer below screenshot.
Now, While you punch order in eZee Burrp, Beef Burger will comes with Rate 2 = 2000.
Please refer below screenshot
Refer below screenshot for set Order Information as compulsory.
Location:
eZee POs backoffice >> Outlet Operation >> Edit Outlet >> Order Type >> Check mark on this option “Guest Name is compulsory”.
Screenshot 1:
Yes, That is possible.
Screenshot
Once you will do above settings, your outcome will be as below
Location:
eZee Burrp Back Office >> Outlet >> Transaction.
How to Access:
Please follow below steps to create new Buffet:
Screesnhot 1: Create a Buffet. Add the required Package, Menu Items, Catering Items as required.
Screenhot 2: Select the Buffet from the list, select date-time, click on ‘Add Default Buffet Item’ to add default item which are added in the selected Buffet.
Below is the GIF to raise an Purchase order for Understock Items:
Below is the GIF on How to raise a GRN against Indent:
In order to restrict the user to change the Rates while adding Goods Receipt Note, Privilege “User can change the Rate” should be removed for the mentioned user.
What is Store Item Units?
When we purchase store inventory items in bulk, we are deals items with many units.
Example: Apple purchase by BOX and sell by KG/Grams.
Location:
eZee Burrp Back office >> Select “Store” >> New/Edit Store Item >> Define Item name >> Unit >> Add Unit
Note: First added unit is base unit and can’t be delete it.
How to Access:
Follow below steps to add multiple units
1) Open store item and Go to Unit option
2) Click on “New”
3) Add second unit (Example: 1 Litter = 1000 ML)
You can refer link for conversion factor: www.unitconverters.net
4) Save it
Screenshot 1:
Here, we are done with configuring item with 3 different Units.
Related Link:
How to add Inventory Consumption (BOM) for menu item in eZee Burrp Backoffice 7.0?
How to view multiple units on menu item while taking order in eZee Burrp 7.0?
Thank You.
https://ezeesupport.freshdesk.com/helpdesk/attachments/9049580598
we do have an interface of Keycard Door lock in eZee Burrp as well if you want to use one single card for the door lock as well as for loyalty.
USE: There are such key cards available in the market which you can use for a door lock to unlock the door as well as same can be used as loyalty cards.
When guest check In, first we need to generate a key with the help of the encoder in order to unlock the room and then you can swipe the same card from loyalty card module so that it can fetch the guest details in the loyalty card module which can be useful for the guest during the entire stay in the hotel. guest can go cashless for the entire stay and use the paid amenities of the hotel as well as can have the food from the restaurant.
Screenshot 1:
Once you set up for the keycard doorlock card then you just once need set same swipe card from POS back office in order to fetch the guest details in loyalty card module
Screenshot 2:
To activate POS2ABS room posting report, download tool from below shared link and install it.
https://ezeenextgen.s3-us-west-2.amazonaws.com/download/POS_Report/ActiveReport_PMSPostingReport.exe
Please refer following steps
Step 1 :
Create or update City Ledger Account with Discount Percentage & Check Mark Crate Business Source
Step 2 :
Open eZee Burrp >> Punch one order >> Make Settlement with Posting City Ledger account so it will show pop-up with Apply discount or not.
Step 3 :
Once you click on yes it will apply discount and show that discount amount in Report
Path : C:\Program Files (x86)\eZee\eZee FrontDesk NextGen\ezee.ini
Once you reach on this path, open ezee.inin file and search for “PV_X” option. (Make sure that you have selected Line Printer template for KOT)
By default, you will see “PV_X=False”, change condition to “PV_X=True”. Save ezee.ini file.
Further, Take one order and go to eZee Application path. Search for “KOT_FILE.txt” file. To check the preview of KOT, open this KOT file.
