All posts by admin
eZee Appytect
eZee iMenu/eMenu
eZee Centrix
eZee Reservation
eZee Absolute
Frontdesk Operations
- How to send booking cancellation email?
- How can we change a reservation’s room type ?
- How to Assign Bookings/Rooms in eZee Absolute?
- Working of Green Tax Automation in eZee Absolute
- What is Var% in Night Audit Report?
General Absolute
- How to send booking cancellation email?
- Working of Green Tax Automation in eZee Absolute
- How to enable automated Green Tax for Maldives properties?
- Flash player already installed still it showing error “To View this page ensure the Adobe Flash Player version 10.2 or grater is installed”
- Which technology, platform, database, language is used in eZee Absolute?
eZee Optimus
eZee Burrp
General Burrp
- How to configure KDS? and how it works?
- Do we use VGA cable for Kitchen Display System (KDS)?
- Do we need IP TV or just a regular screen for Kitchen Display System (KDS)?
- Can I use only one mode in Kitchen Display System (KDS) ?
- Monitor required for Kitchen Display system(as a hardware)?
FAQ Burrp
- How to calculate Promo Discount and Normal Discount
- Is it possible to use one single card for door lock as well as for loyalty?
- Not showing any text in software.
- POS2ABS Room Posting Report
- How to give discount through cityledger account on receipt in ezee burrp?
Store Operations Burrp
- How to replace a BOM item in the Store?
- How to raise an Purchase order for Understock Items?
- How to perform Physical Stock Inventory Adjustment?
- How to add Market List in eZee POS Back Office?
- How to raise an GRN against PO?
Fiscal Printer Burrp
- Can we print a guest check from the fiscal printer?
- Can we print a normal receipt if the Fiscal receipt in ON?
- Can you give me a model number of any Fiscal printer you have already integrated ?
Outlet Operations Burrp
- How can I set the Business Source wise commission in eZee Burrp?
- What is the use of Label in eZee Burrp?
- How to send notification for the membership card validitywhich is about to expire.
- How to see the pop up for Change due on the settlement?
- How to configure Rate 2 for selected items only
Printer Settings Burrp
- Not able to Print KOT and receipt even the test prints works fine.
- USB port printer compatibility
- POS printer Settings
eZee Burrp Reports
- How to track the record for the rate of the complimentary item when the complimentary item is an open item.?
- Server Performance Report
- Sales Report, Sales Summary & Daily Sales Report showing Difference
Back Office
- What to do when you are getting some sales entry under N/A for sales by category for Sales Summary Report?
- Is it possible to post the zero amount charges on room?
- Order on tables are not auto refreshing in eZee Burrp, when order is coming from tablet where eZee iMenu is installed.
- -1: Unexpected error from external database driver (1). [Export:ExcelData] [ExportData-ImportDataHelper]
- How to enter cash into cash drawer in burrp backoffice?
eZee FrontDesk
Common/General NextGen Queries.
- What is virtual room in eZee Frontdesk?
- Can I get a manual of BIR Configuration in eZee Frontdesk?
- Does your PMS software works on mac operating system?
- Is eZeeBurrp and Frontdesk required on the machine, in which Swipe card Reader is installated?
- What are the System requirements for Nextgen products?
Issue and Errors
- How to Fix .NET Framework Error 0x800736B3 on Windows 10?
- KasperSky is blocking eZee Software
- [Microsoft][ODBC SQL Server Driver][SQL Server]Invalid object name ‘dbo.split’. error
- Invalid Printer Specified
- Sorry you can not perform this operation. Reason: Selected room occupancy does not match with this transaction.
Front Office
- Folio details are getting cut for the GST template
- How to move food bill from one room to another room? (Food bill – Charge that is posted from outlet or eZeeBurrp or POS)
- In Room List View >> Print the entire list with all details of guest. But, while trying to print, it shows “Maximum No. of columns which could be display on report is 20”
- How to set the saluation/title for a guest? Mr. Mrs etc.
- How to extend a Stay for Guest in Front Desk?
Configuration
- How Inclusion works in eZee Frontdesk?
- How to configure meal plan where can post Meal plan charges separately.
- How to configure meal plan where meal plan rate is included in room tariff but want to show bifurcation on invoice.
- Configuring Yahoo email account with eZee software!!
- How to define several currencies in eZee Frontdesk?
Integration
- eZee iFeedback + eZee Frontdesk Interface help file
- WRD Error codes and explanations!!
- How to integration performed for eZee Burrp Online and FD Online.
- Steps for exporting of data in CSV format for any third-party accounting interface
- Steps to enable email notification on Guest Check In.