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eZee iMenu/eMenu
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eZee Centrix
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eZee Reservation
General Reservation
- How to create user in eZee Reservation/eZee Centrix?
- How to update password in eZee Reservation/eZee Centrix?
- How to change or Add Cancellation Policy or Hotel Policy on Booking engine?
- How to Upload/Remove a Hotel Images on Booking Engine?
- How to create a rate plan in eZee Reservation?
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eZee Absolute
Frontdesk Operations
- How to process Travel Agent Commission for Past bookings?
- How to re-active any Cancelled reservations after night audit?
- How to re-active any No-Show reservations after night audit in eZee Absolute?
- How to split Folio (separate extra charges and Room Charges) for booking in eZee Absolute?
- Is it possible to do undo checkout in eZee Absolute?
General Absolute
- Is it possible to handle accounts of multiple properties with single login in eZee Absolute?
- Working of Green Tax Automation in eZee Absolute
- In eZee Cloud Mobile Application (Hotel PMS and Channel Manager) which operations I can perform?
- How do I ask Ezee Absolute to show me only the guests who checked-in, and payment not yet received in June?
- Is there a way to get the revenue and the total room nights sold per month in one report from Ezee Absolute?
Absolute Configuration
- How to change folio template in eZee Absolute?
- Does it allow to manage Package rate in eZee Absolute PMS system?
- How to sort rooms in eZee Absolute
- How to add business Source in eZee Absolute PMS system as well as in channel manager?
- How to add room type in eZee absolute PMS system?
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eZee Optimus
eO Rapidserve
- How to reprint a receipt/bill in RapidServer app?
- How to manage take away orders in RapidServe app?
- How to settle a receipt/bill with multiple payment modes in eZee Rapidserve Application?
- How to change payment mode, if bill is settled with wrong settlement/payment mode in eZee Rapidserve?
- How to void a settled receipt from eO RapidServe app?
General Optimus
- How to send purchase order copy on email to the vendor from eZee Optimus?
- How to create vendors in eZee Optimus?
- How to hold item and fire item manually in eZee Optimus?
- How to add session and set session rate in eZee optimus?
- How to extract guest database for marketing or promotional email/SMS in eZee Optimus?
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eZee Burrp
FAQ Burrp
- How to calculate Promo Discount and Normal Discount
- POS2ABS Room Posting Report
- Transferring KOT to different table
- How to Print Guest remark in the KOT while using Line Template ?
- How can i set the Swipe card mode /password mode/ finger print mode/user code mode/ Kiosk mode/ as my default log in?
Store Operations Burrp
- How to raise an Purchase order for Understock Items?
- How to raise an GRN against Indent?
- How to restrict user to change the Rates while adding Goods Receipt Note?
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eZee FrontDesk
Configuration
- How does Yield Management work ?
- How can I set Privileges for Users in eZee frontdesk ?
- If room is Reserved & booked, the numbers are NOT reflecting in the Monthly Room Typewise Occupancy Report.
- Can voucher gets printer automatically on posting of extra charges?
- Can I set booking percentage in Front Desk Software to a negative number to underbook a type of room?