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eZee iMenu/eMenu
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eZee Centrix
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eZee Reservation
General Reservation
- How to create Packages in eZee Reservation for Booking engine ?
- How to create Promotion for Booking engine? (eZee Reservation/eZee Centrix)
- Can we change Header and Footer background color for Email Marketing & Scheduling’s templates in eZee Reservation?
- How to upload / change Room Images / Banner in eZee Reservation?
- Restrict the guest from booking today from booking engine
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eZee Absolute
Frontdesk Operations
- How to split folio for same guest in eZee Absolute?
- Is it possible to do undo checkout in eZee Absolute?
- How to post manual Room charges to guest in eZee Absolute.
- How to change Bill to option in Invoice? / How to bill invoice on Travel Agent name in Ezee Absolute?
- How to map / assign the payment against the Folio in the eZee Absolute front
General Absolute
- How to split folio for same guest in eZee Absolute?
- I’m getting an Access Denied error message while editing transaction.
- I’m facing a problem with loading eZee Absolute browser(Google Chrome, Internet explorer, Mozilla Firefox, etc.)
- I am not able to print the receipt and registration card. The system shows – Error #2032.
- Is it possible to handle accounts of multiple properties with single login in eZee Absolute?
Absolute Configuration
- How to add room type in eZee absolute PMS system?
- How to configure Absolute POS2ABS integration in eZee Burrp 7.0?
- Is it possible to change Rooms color in eZee Absolute?
- How to send booking cancellation email from Ezee Absolute?
- How to enable automated Green Tax for Maldives in eZee Absolute?
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eZee Optimus
General Optimus
- Which priviledges require to authorized PO?
- Does delivery receipt print business source name like Zomato or Swiggy in eZee Optimus?
- Do we have Physical Stock Taking Report in eZee Optimus?
- How to perform Day Close operation in eZee Optimus?
- How to user can approve or reject Purchase Order from eZee Optimus Front?
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eZee Burrp
FAQ Burrp
- How to calculate Promo Discount and Normal Discount
- Is it possible to use one single card for door lock as well as for loyalty?
- POS2ABS Room Posting Report
- How to give discount through cityledger account on receipt in ezee burrp?
- How can we change the receipt date from burrp ?
Store Operations Burrp
- How to raise an Purchase order for Understock Items?
- How to raise an GRN against PO?
- How to raise an GRN against Indent?
- How to restrict user to change the Rates while adding Goods Receipt Note?
- I want to edit / modify GRN in eZee POS backoffice.
Outlet Operations Burrp
- What is the use of Label in eZee Burrp?
- How to send notification for the membership card validitywhich is about to expire.
- How to configure Rate 2 for selected items only
- How can i merge quantiity of the items which are in different kot on one table but want to display in receipt with total?
- How to Include buffet recipes in eZee POS Back office ?
Back Office
- What to do when you are getting some sales entry under N/A for sales by category for Sales Summary Report?
- Order on tables are not auto refreshing in eZee Burrp, when order is coming from tablet where eZee iMenu is installed.
- How to enter cash into cash drawer in burrp backoffice?
- How to enable Use Card option in eZee Burrp Settelement.
- How to use of Pantry Message in eZee Burrp?
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eZee FrontDesk
Front Office
- Guest Image from one FD terminal is not displaying on the other Terminals in eZee Frontdek 6.0
- How can I configure Scanner in eZee Frontdesk software to scan documents of the passenger when they check in?
- Why Room posting numbers are vary in “Sales Summary” report.
- Please provide me the report which show’s all outstanding payment for guest?
- The guest arrived BUT has not checked in yet, but the system will not allow me to complete the night audit because the check-in is not done yet.
Configuration
- How does Yield Management work ?
- How can I set Privileges for Users in eZee frontdesk ?
- If room is Reserved & booked, the numbers are NOT reflecting in the Monthly Room Typewise Occupancy Report.
- In eZee Frontdesk, user should NOT change the rate after checking guest IN.
- Can voucher gets printer automatically on posting of extra charges?