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eZee iMenu/eMenu
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eZee Centrix
Centrix General
- วิธีใช้เทมเพลตราคาใน eZee Centrix / การจอง
- จะอัพเดตข้อมูลสำหรับวันที่จำนวนมากใน New Extranet (eZee Rise) ได้อย่างไร (อัปเดตเป็นกลุ่ม)
- จะสมัคร/ลบ Stop sale ในเอกซ์ทราเน็ตใหม่ได้อย่างไร
- ประเภทของเรทแพลน – การจอง eZee และ eZee Centrix
- Is it possible to send a NoShow, Cancellation, and Stay change request from eZee to Expedia OTA?
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eZee Reservation
General Reservation (Thai)
- จะอัพโหลด / เปลี่ยนรูปภาพห้อง / แบนเนอร์ในการสำรอง eZee ได้อย่างไร?
- จะอัพโหลด/ลบรูปภาพโรงแรมบนระบบการจองได้อย่างไร
General Reservation
- Travelagent ทำงานอย่างไรกับระบบการจอง?
- จะเปลี่ยนหรือเพิ่มนโยบายการยกเลิกหรือนโยบายโรงแรมในระบบการจองได้อย่างไร?
- จะสร้างแผนราคาอ้างอิงได้อย่างไร?
- จะสร้างโปรโมชั่นสำหรับระบบการจองได้อย่างไร? (ระบบสำรองที่นั่ง eZee/eZee Centrix)
- วิธีกำหนดเวลาอีเมลภายในจาก Email Marketing & กำหนดการ?
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eZee Absolute
Frontdesk Operations
- How to perform the amend stay operation for the split reservation in eZee Absolute?
- How to perform the ‘Move Guest’ operation for the split reservation in eZee Absolute?
- In eZee Absolute, How to use the guest list option to update multiple guests details at once for the group reservation?
- How to Split a reservation in eZee Absolute?
- How to Confirm a failed reservation easily in eZee Absolute?
Absolute Configuration
- How to disable quick reservations or how to make advance reservation default in eZee Absolute?
- How to change folio template in eZee Absolute?
- Does it allow managing the Package rate in eZee Absolute PMS system?
- How to sort rooms in eZee Absolute
- How to add business Source in eZee Absolute PMS system as well as in channel manager?
General Absolute
- Is it possible to send a NoShow, Cancellation, and Stay change request from eZee to Expedia OTA?
- What is the use of “Exported Reports” module in the eZee Absolute PMS?
- What is No-Show/Cancellation Charge in eZee Absolute?
- How to check revenue generated from Day Use transactions in eZee Absolute?
- How do I show me only the guests who checked-in, in eZee Absolute?
Mobile Application
- How to get the Manager Report from the eZee Mobile App?
- How to mark Maintenance Block (Lock Rooms) in the eZee Mobile App?
- How to Check IN existing reservation in the eZee Mobile App?
- Why do I get a message of room in use / Locked by some user when I try to edit transaction open transaction ( Net Lock ) in eZee Mobile App?
Integrations
- 25. General Error: 1 CardDataStr Invalid – Keycard
- ID Scanner Service Not responding. – ID Scanner
- Needs to Run Hello Service every time to run Mykad / ID scanner to run the interface. – ID Scanner.
- -1: Retrieving the com class factory for component with CLSID Failed due to the following error. – ID Scanner.
- HTTP could not register URL Http://+:1212/eZeeIDscannerService. – ID Scanner.
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eZee Optimus
Optimus Backend Operations
- How To Create Order Modify Reasons For Dine-In Orders?
- How To Export Your Menu?
- How To Delete An Admin
- How To Add A New User Role
- How To Edit User Details
Optimus Front Operations
- How To Add Tips?
- How To View Tax Report In eZee Optimus?
- Transferring an Order in eZee Optimus
- How to Merge the Order in eZeee Optimus ?
- Contactless (QR) Ordering
Optimus Integrations
- Process to integrate eZee Optimus with Online Food Aggregators (Zomato / Swiggy)
- Reelo Integration with eZee Optimus
Optimus Inventory Backend Operations
- How To Add A Measurement Unit In Optimus?
- How To Delete A Measurement Unit In Optimus?
- How To Delete A Recipe?
- How to set commission plan in optimus
- Delete/Inactive User In Optimus (POS)
Optimus Inventory Front Operations
- How To Add Supplier Tax In Purchase Orders?
- How to Perform Stock Adjustment in eZee Optimus?
- How to Perform Indent in Optimus
- What is the Goods Return? What is the process of Goods Return in eZee Optimus?
- What is the use of Vendor Catalog?
Optimus Mobile Application ( Rapid Serve)
- How to print reports from rapid serve?
- How to add a Bluetooth Printer in eZee Optimus (Rapid Serve App)?
- How to reprint a receipt/bill in eO Rapidserve?
- How to manage take away orders in eO Rapidserve?
- How to settle a receipt/bill with multiple payment modes in eO Rapidserve?
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eZee Burrp
Back Office
- What to do when you are getting some sales entry under N/A for sales by category for Sales Summary Report?
- I want to add void reason and cancel menu item list on Seperate KOT Print.
FAQ Burrp
- How to calculate Promo Discount and Normal Discount
- POS2ABS Room Posting Report
- Transferring KOT to different table
- How to Print Guest remark in the KOT while using Line Template ?
- How can i set the Swipe card mode /password mode/ finger print mode/user code mode/ Kiosk mode/ as my default log in?
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